Frequently Asked Questions
Everything you need to know about shopping with LIONESS FASHION.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned unless they are faulty.
How do I determine my size?
Each product page features a detailed 'Size Guide' link. We recommend measuring yourself and comparing your results to our chart, as our 'Lioness' fit is designed to be true to size with tailored silhouettes.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Afterpay and Klarna.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
Do you restock items that are sold out?
While we occasionally restock our 'Core Collection' staples, many of our seasonal pieces are limited edition. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted if your size becomes available.